This website uses cookies to ensure you get the best experience.

SET Europa and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, that is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor
Skip to main content
Bogota, D.C.

Global Sales Team Operations Specialist

ABOUT

Our client is a globally connected technology organization offering cloud-based solutions and workforce services across 170+ markets. They provide scalable platforms, compliance-ready systems, and localized support to help businesses expand internationally.

ROLE

This is an execution and support-oriented role. All activities must be conducted under the direct instruction, authorization, and supervision of the internal Alibaba manager. The primary function is to ensure accurate and efficient execution of strategic directives within outsourced (BPO) teams.

RESPONSIBILITIES

1. BPO Partner Operations Support

  • Assist in preliminary BPO vendor screening, background checks, and onboarding tracking strictly according to internal manager instructions

  • Draft documentation, coordinate legal reviews, and manage archiving within pre-approved contract and SLA frameworks

  • Monitor BPO compliance execution daily/weekly and escalate risks, disputes, or anomalies

  • Execute dispute resolution protocols only when explicitly authorized

2. Global Sales Strategy Implementation & Team Development Support

  • Translate predefined regional Go-To-Market (GTM) strategies into actionable tasks for BPO teams

  • Execute recruitment workflows (job postings, interview scheduling, candidate evaluation reporting) based on approved headcount plans

  • Ensure all hiring decisions receive final confirmation from the internal manager

  • Organize and track training sessions based on standardized curriculum

  • Collect and report feedback data for managerial review

3. Performance Data Monitoring & Reporting Support

  • Maintain and validate sales data within defined KPI frameworks

  • Ensure accuracy and timely reporting

REQUIREMENTS

· Bachelor’s degree in business, Engineering, Computer Science, or related field

· Minimum 7 years of experience in sales operations, including 3+ years managing BPO or third-party vendors globally

· Fluency in English, Chinese and Spanish is required

PREFFERED QUALIFICATION

· Experience in SaaS, technology, or AI industries

· Strong expertise in SLA operations, contract management, and sales analytics

· Proven ability to manage and develop remote teams

· Strong balance of strategic thinking and operational execution

Locations
Bogota, D.C.
Bogota, D.C.

Global Sales Team Operations Specialist

Loading application form

Already working at SET Europa?

Let’s recruit together and find your next colleague.

@seteuropa.com
Applicant tracking system by Teamtailor